Refund policy

PAPERBACK, HARDBACKS

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.  

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Proof of purchase is also required.

To start a return, you can contact us here. If your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

NON-RETURNABLE ITEMS

Please note that certain types of items cannot be returned, such as custom products, book-related merchandise, special edition books, signed books, eBooks, audiobooks, gift cards and sale items.

Please get in touch if you have questions or concerns about your specific item.

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Any issues with your order must be reported within 5 days of the item being delivered.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us here.